Coronavirus

Coronavirus Statement - Updated November 3rd 2020

The latest advice from government encourages working from home for the next 4 weeks. We do not require our employees to come in to the office.  We support any more vulnerable employees who are shielding, and have provided equipment to all our employees to allow them to work from home safely and securely.  In addition, Team Technologies have taken care to ensure that our offices and processes are Covid-safe and will allow employees to work in the office part-time if they wish to, or need to. This reflects the position that long-term working from home may not be possible for all. If employees do not have a suitable working environment, or tasks that require to be undertaken in or from the office can not be delayed further, we will facilitate them attending the office.

When working in the office we continue to follow the government's recommendations on safe distancing; providing additional sanitising stations around the office; limiting access to shared areas and displaying clear signage as well as an increased cleaning routine.  

We are pleased to say that service has not been affected during lockdown. When working from home, we are accessing your systems  securely when needed using VPN connections routed via our office, ensuring that security is equally as strong and auditable as when we are office based.  For the foreseeable future,  service reviews and other meetings with our customers will continue to be held via telephone and video conference.  Our support hours and response times are still the same, and you can reach us by email or telephone on the normal contact numbers. 

As the situation in the UK continues to be variable, we will carry on reviewing our arrangements regularly as new advice is published by the government. Keep visiting this page for any updates.

What our customers say about us...

I’ve always found everyone at Team Technologies very detail focussed and responsive to the needs of me as the customer. Detailed and honest expectations of what can be delivered and when are communicated very clearly which means I feel I can trust them to deliver to a high standard what has been asked for in the timescales expected. All Team Tech representatives I’ve worked with have been knowledgeable about their subject and extremely professional in their communication, planning and execution.
Chad Collins - Transport for Wales Rail Services
It’s been an absolute pleasure to work with Team Tech. The service provided to us is consistently high quality and very prompt. I really couldn’t ask for more
Sam Warrington, Digital Ambassador, TransPennine Express