Coronavirus

Coronavirus Statement - Updated May 14th 2020

Team Technologies are committed to providing a safe working environment for our employees, whilst continuing to offer high quality service to our customers. In line with government advice in relation to the Covid-19 outbreak everyone who can is working from home.  We are encouraging everyone to follow social distancing principles, and adhere to the hygiene recommendations published. 

So far, service has not been impacted by this change. By design, implementing our business continuity plan has enabled us quickly to move to home working. We are accessing your systems  securely when needed using VPN connections through our office, ensuring that security is as strong and auditable when home working as it is when we are office based.  In the past weeks, we have held numerous service reviews and other meetings with our customers via telephone and video conference, and we will continue to do so until we are able to meet with you again in person.  We're still here from you from 09:00 to 17:30 weekdays and our response times have not changed. 

This  continues to be a time of unprecedented uncertainty for organisations and individuals, and we will continue to do all we can to maintain the service you have come to expect.  We review our arrangements daily and as new advice is published by the government. Keep visiting this page for any updates.

What our customers say about us...

Team Technologies provide a very good service and represent excellent value considering the amount of data facilitated by the GoldSTAR system.
Graham Rimmer - MerseyRail
Team Technologies make me feel valued as a genuine customer. I don’t feel like a £ sign on their bottom line, and it is really refreshing to work with a supplier who puts their customers at the heart of their business. Team Technologies are also industry leading at cross-party working, and are actively engaged in building relationships with third party Ticket Issuing System suppliers in order to get a solution developed and working for the benefit of the end user. Team Technologies are quick to turn around quotes, and always engage with me in a respectful and emotive manner. Their technical knowledge is second to none – they really know their products, and those of the third party suppliers that they integrate with, and they are also competitively priced, which is a great bonus.
Rob Green - Retail Systems Manager