Although we've had a few teething problems due to configuration errors, these weren't always attributable to Team Technologies but were always dealt with promptly. The Incident Report received after the issues we experienced at Go-Live was frank and detailed. A lot of suppliers would not have shared such a report (and perhaps would not even have bothered to produce it!), which is testament to the type of relationships that Team Technologies seem to build with clients.
Their technical knowledge is second to none – they really know their products, and those of the third party suppliers that they integrate with, and they are also competitively priced, which is a great bonus.
Dan Schoenhofen - Abellio Scotrail
Team Technologies make me feel valued as a genuine customer. I don’t feel like a £ sign on their bottom line, and it is really refreshing to work with a supplier who puts their customers at the heart of their business. Team Technologies are also industry leading at cross-party working, and are actively engaged in building relationships with third party Ticket Issuing System suppliers in order to get a solution developed and working for the benefit of the end user.
Team Technologies are quick to turn around quotes, and always engage with me in a respectful and emotive manner.
Their technical knowledge is second to none – they really know their products, and those of the third party suppliers that they integrate with, and they are also competitively priced, which is a great bonus.
Rob Green - Retail Systems Manager