We are thrilled to confirm that in 2023, we have been awarded ISO27001 certification for a further 12 months. This year, our audit was carried out by an independent UKAS approved external organisation. We continue to be committed to maintaining...
Team Technologies announce the end of support for GoldSTAR mobile V2.x.x.
Version 3.x of GoldSTAR Mobile app was released in April 2020, and represented an improvement in the handling of synchronisation of data...
Team Technologies announce the end of support for the following GoldSTAR modules.
Over recent years, our customers have progressively updated and replaced their ticket issuing systems (TIS), to the extent that the...
Sometimes it's necessary to transfer data, including personal data, between systems by creating files in one system and importing the data into another. Maybe you simply need to pass personal information from a system to a colleague or a third...
Team Technologies recently engaged a CREST-accredited penetration testing provider to undertake an 'ethical hack' of our GoldSTAR Mobile App. The organisation we chose are a security consultancy whose founders have over 30 years' experience...
Many of our customers ask us about data security. You already know that we take it very seriously - but what about data that moves between our systems and other systems that you specify ? We provide standard Application Programming Interfaces (...
This year's peak renewal period, starting on 2nd January, saw GoldSTAR coping with the largest numbers of updates per minute ever. Many customers have transferred to using our integrated mobile app on tablets in ticket offices, and the start of...
GoldSTAR's latest new module has now been released, putting communication with your customer firmly at the forefront. GEN allows you to email out to your customers - send receipts, reminders or service disruption notices automatically. All...
What our customers say about us...
I was very impressed recently with the organisational skills of the team at Team Tech regarding a recent project to renew a server. The quality of the planning document was very comprehensive and kept the project focused in the right direction. This gave us total confidence in Team Tech.
Anonymous customer
Although we've had a few teething problems due to configuration errors, these weren't always attributable to Team Technologies but were always dealt with promptly. The Incident Report received after the issues we experienced at Go-Live was frank and detailed. A lot of suppliers would not have shared such a report (and perhaps would not even have bothered to produce it!), which is testament to the type of relationships that Team Technologies seem to build with clients.
Their technical knowledge is second to none – they really know their products, and those of the third party suppliers that they integrate with, and they are also competitively priced, which is a great bonus.
Dan Schoenhofen - Abellio Scotrail
