This year's peak renewal period, starting on 2nd January, saw GoldSTAR coping with the largest numbers of updates per minute ever. Many customers have transferred to using our integrated mobile app on tablets in ticket offices, and the start of 2020 was the first major peak renewal period for proving the synchronisation between the tablets and the database. We were delighted to see that the system coped admirably with high levels of renewals being passed to the database - the top TOC recorded 668 tickets per minute flooding in from their devices. As in previous years, the peak time was around 7:30am. The highest number of renewals for a TOC during the period 2nd to 7th was slightly higher than last year at 8,575 - not bad for the first 6 working days of the year.
Once again GoldSTAR has proved to be a reliable resource for anyone collecting ticket information from a wide variety of retail points, attended and unattended. We're proud to be part of your team.