Record numbers for peak renewals

This year's peak renewal period, starting on 2nd January, saw GoldSTAR coping with the largest numbers of updates per minute ever. Many customers have transferred to using our integrated mobile app on tablets in ticket offices, and the start of 2020 was the first major peak renewal period for proving the synchronisation between the tablets and the database.  We were delighted to see that the system coped admirably with high levels of renewals being passed to the database - the top TOC recorded 668 tickets per minute flooding in from their devices.  As in previous years, the peak time was around 7:30am. The highest number of renewals for a TOC during the period 2nd to 7th was slightly higher than last year at 8,575 - not bad for the first 6 working days of the year.

Once again GoldSTAR has proved to be a reliable resource for anyone collecting ticket information from a wide variety of retail points, attended and unattended. We're proud to be part of your team. 

What our customers say about us...

I was very impressed recently with the organisational skills of the team at Team Tech regarding a recent project to renew a server. The quality of the planning document was very comprehensive and kept the project focused in the right direction. This gave us total confidence in Team Tech.
Anonymous customer
I’ve always found everyone at Team Technologies very detail focussed and responsive to the needs of me as the customer. Detailed and honest expectations of what can be delivered and when are communicated very clearly which means I feel I can trust them to deliver to a high standard what has been asked for in the timescales expected. All Team Tech representatives I’ve worked with have been knowledgeable about their subject and extremely professional in their communication, planning and execution.
Chad Collins - Transport for Wales Rail Services